You must not under any circumstances send us any item which is contaminated. We reserve the right to refuse to handle any items which have not been properly decontaminated.

Any items lost, damaged of defaced during transit to us will not be credited.

Credits for equipment items can only be credited if unused, complete and in the original packaging.

Special order items may be subject to a manufacturer’s restocking or handling fee. This fee will be deducted from any pending credit, unless otherwise agreed.

Goods must be returned within 30 days from date of delivery

Send your package back to: SG Dental Supplies, 2e Whitmore Rd, Beckenham, Kent, BR3 3NT

Buyers should understand the specification of this product and decide if it will meet their needs before purchase

We will only refund the original credit card charged during the ordering process.

We reserve the right to refuse a refund on any items that are not fit for re-sale. This does not affect your statutory rights.

We reserve the right to cancel an order (without warning) before dispatch on any items (a full refund will be made to the buyer)

All delivery times are for working days only, weekend shipping can be arranged at cost.

UK mainland delivery only.

Equipment including suction pumps and dental chairs must be installed by a manufacturer trained engineer, warranty will be voided unless proof of installation can be provided.